Biba is a popular fashion brand known for its ethnic wear and accessories. If you’ve placed an order with Biba and want to track its progress, follow this step-by-step guide to ensure you stay updated on your delivery status.
To track Jockey Order with simple steps then click the “Track” button on our website.
1. Tracking Your Order Through the Biba Website
1.1. Visit the Official Biba Website
- Open your web browser and go to the Biba official website.
- Log in using your registered email ID and password.
1.2. Navigate to ‘My Orders’
- Click on your profile icon or go to the ‘My Account’ section.
- Choose ‘My Orders’ or ‘Order History’ to see a list of your recent purchases.
1.3. Select the Order to Track
- Find the specific order you wish to track and click on it.
- You should see the current status of your order, including details like ‘Processing,’ ‘Shipped,’ or ‘Out for Delivery.’
1.4. View Tracking Details
- If the order has been dispatched, a tracking number or a direct link to the courier’s website will be provided. Click on the tracking link or copy the tracking number to check the status.
2. Tracking Your Order via Email Confirmation
2.1. Check Your Email for Order Confirmation
- After placing an order, you will receive a confirmation email with your order ID and details.
- Once your order is shipped, a follow-up email will include a tracking number and the name of the courier.
2.2. Click on the Tracking Link
- Use the tracking link provided in the email to view real-time updates on your order’s location and status.
3. Using the Courier Service to Track Your Order
3.1. Identify the Courier Partner
- Biba partners with various courier services for deliveries. The shipping email or order details will mention the courier’s name and tracking number.
3.2. Visit the Courier’s Tracking Page
- Copy the tracking number and go to the courier’s official website (e.g., Blue Dart, Delhivery).
- Enter the tracking number in the search bar and click ‘Track’ to view your order’s status.
4. Common Tracking Statuses Explained
- Order Placed: Your order has been successfully received by Biba.
- Processing: The order is being packed and prepared for dispatch.
- Shipped: The order has been dispatched from the warehouse and is on its way.
- Out for Delivery: The courier is delivering your package.
- Delivered: Your order has been delivered to your specified address.
5. Troubleshooting Order Tracking Issues
5.1. Tracking Information Not Updating
- Tracking details may take up to 24-48 hours to appear after dispatch. Check again after some time if updates are not immediate.
5.2. Missing Tracking Number
- Double-check your order confirmation and shipping email for the tracking number. If it’s not available, contact Biba customer support for assistance.
5.3. Issues with the Courier’s Website
- If the courier’s tracking page isn’t loading or updating, refresh the page, clear your cache, or try accessing it from a different device.
6. Contacting Biba for Assistance
6.1. Customer Support Email and Phone
- Visit the ‘Contact Us’ section on the Biba website for customer service email and phone numbers.
- Provide your order ID and other relevant details when reaching out for faster service.
6.2. Live Chat Support
- If available, use the live chat feature on the website for quicker responses to your queries.
6.3. Social Media Assistance
- Reach out to Biba’s official social media accounts for updates and support.
7. Tips for Effective Order Tracking
- Keep Your Order Confirmation Email Safe: It contains essential details like the order ID and tracking number.
- Enable Notifications: Ensure you have turned on email or SMS notifications for updates from Biba and the courier service.
- Bookmark the Courier’s Tracking Page: For quick future reference, save the tracking page link in your browser.
8. FAQs on Tracking Biba Orders
Q1: How long does it take for Biba to deliver an order? A: Delivery usually takes 3-7 business days, depending on your location and the product.
Q2: Can I change the delivery address after placing an order? A: Contact Biba customer support as soon as possible. Changes may only be allowed before the order is dispatched.
Q3: What should I do if my order is marked as delivered but I haven’t received it? A: Check with your neighbors or building security first. If the package is still not found, reach out to the courier service and Biba’s support team.
Q4: Can I track my order without logging into my Biba account? A: Yes, you can use the tracking number provided in your confirmation email to track the order directly on the courier’s website.
Q5: Are there any charges for tracking my Biba order? A: No, tracking your order on Biba’s website or through the courier’s platform is free.