When purchasing textbooks and materials from the NCERT (National Council of Educational Research and Training) portal or through affiliated suppliers, tracking your order is crucial to stay informed about its status. This guide will walk you through the steps and offer tips for seamless tracking.
To track Jockey Order with simple steps then click the “Track” button on our website.
1. Understanding NCERT Order Tracking Process
Before diving into the tracking process, it’s essential to understand the sources and methods available for tracking an NCERT order. Typically, orders placed directly through NCERT or third-party educational portals have similar tracking features.
2. Steps to Track NCERT Orders Online
2.1. Visit the Official NCERT Portal
- Head to the official NCERT website.
- Navigate to the section where you placed your order (e.g., textbooks section or e-commerce portal).
2.2. Log in to Your Account
- Log in using the credentials (email ID and password) you used while placing the order.
- If you are a guest user and didn’t create an account, ensure you have the order number from your confirmation email.
2.3. Access the ‘Order History’ or ‘Track Order’ Section
- Once logged in, go to ‘My Orders’ or ‘Order History’.
- Locate the order you wish to track and click on the ‘Track Order’ button.
3. Using Order Confirmation Details
- Order Number: This is usually provided in the confirmation email or SMS you receive after placing the order. It is crucial for tracking.
- Registered Email or Phone Number: Sometimes, entering your email or phone number along with the order ID might be required for verification.
4. Alternative Methods for Tracking
If you face any difficulties tracking your order on the NCERT website, you can try these options:
4.1. Third-Party Logistics Websites
- NCERT may use logistics services like India Post, Blue Dart, or other regional courier services for deliveries.
- Check the tracking link provided in your order confirmation email or SMS. Visit the courier company’s website and enter your tracking ID.
4.2. Contact Customer Support
- Email: Reach out to NCERT customer service via their official support email found on the website.
- Helpline Number: Call their helpline for assistance with your tracking inquiry.
- Social Media: NCERT may respond faster through their official social media handles.
5. Common Issues While Tracking Orders
- Delayed Tracking Updates: It may take 24-48 hours for tracking details to update in the system.
- Incorrect Information: Ensure the order ID and email/phone number match those used during the purchase.
- No Tracking Details Available: If tracking information isn’t available, contact customer support for clarification.
6. Tracking Orders from Third-Party Platforms
If you purchased NCERT books from platforms like Amazon, Flipkart, or educational book suppliers:
- Log into your account on the respective platform.
- Go to ‘Your Orders’ and click ‘Track Order’ for real-time updates.
- Third-party platforms often have their own tracking systems and mobile app notifications for easier access.
7. Checking Delivery Status via SMS and Email
Ensure your email and mobile number are active for receiving updates. Many services send periodic SMS and email notifications about your order status, such as:
- Order Dispatched
- Out for Delivery
- Delivered Successfully
8. Tips for Efficient Order Tracking
- Keep Your Order ID Handy: Always save your confirmation email or take a screenshot of the order details.
- Be Patient: Sometimes tracking details may take a day or two to reflect after dispatch.
- Use Desktop or Mobile App: Ensure you’re using a reliable internet connection and try both desktop and mobile apps for tracking.
9. FAQs on NCERT Order Tracking
Q1: Can I change the delivery address after placing the order? A: Generally, once the order is confirmed and dispatched, changing the delivery address is not possible. Check with customer support for options.
Q2: What should I do if my order is marked as delivered but not received? A: Contact the courier service directly or reach out to NCERT support with your order details for assistance.
Q3: How long does it typically take to receive NCERT books? A: Delivery times vary based on your location but usually range from 5-15 business days.
Q4: Can I track my order without an account on the NCERT portal? A: Yes, you can use the order ID and the registered email or phone number provided during purchase for tracking.
Q5: Are there any apps to track NCERT orders? A: While NCERT may not have a specific app, orders placed through third-party platforms often have apps with order tracking features.